Privacy Policy

Last updated: 8/13/2025

1. Information We Collect

Personal Information:

  • Name, age, and contact details
  • Educational background and institution details
  • Professional information and career details
  • Family background and preferences
  • Profile photographs and documents

Technical Information:

  • IP address and device information
  • Browser type and version
  • Usage patterns and preferences
  • Cookies and tracking data

2. How We Use Your Information

  • To provide and improve our matrimonial services
  • To match you with compatible profiles
  • To verify your identity and information
  • To communicate with you about our services
  • To ensure platform security and prevent fraud
  • To comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

  • With your explicit consent
  • With other users as part of the matching process
  • With service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights and safety

4. Data Security

Encryption

All data is encrypted using industry-standard protocols

Access Control

Strict access controls limit who can view your information

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdrawal: Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

Types of cookies we use:

  • Essential cookies: Required for basic platform functionality
  • Analytics cookies: Help us understand how users interact with our platform
  • Preference cookies: Remember your settings and preferences

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Typically, this means:

  • Active accounts: Until account deletion or 2 years of inactivity
  • Inactive accounts: 2 years after last activity
  • Legal requirements: As required by applicable laws
  • Analytics data: 2 years for aggregated, anonymized data

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bitsiitiimshadi.com

Phone: +918103884028

Address: Mumbai, India

Data Protection Officer: dpo@bitsiitiimshadi.com